Return Policy

Easy Returns and Refunds

We strive to make your experience with us hassle-free. Here's everything you need to know about returning products and canceling orders:

Customs Notice

Your packages may be opened and resealed by your country’s customs office for inspection. This is a standard procedure for international shipping.

Faulty Product Returns

If you receive a defective item, we will replace it at no additional cost to you.

Here’s what to do:

1. Contact Us: Email us at [email protected] to request a return authorization. (Proof of defect may be required.)
2. Return Timeline: Return the item within 14 days of receipt.

Once we confirm the defect, a replacement will be sent promptly.

Order Cancellation

You can cancel your order anytime before the packing and shipping process begins.

• How to Cancel: Email [email protected] with your order details.
• Reimbursement: If the cancellation is successful, we will refund all payments, including delivery costs.
• Limitations: Once your order begins processing, it cannot be canceled or changed.

We will do our best to accommodate your cancellation request if your order has not yet been processed.

14-Day Money-Back Guarantee

Your satisfaction is our top priority. If you are not completely satisfied with your purchase, you can return it for any reason within 14 days of receipt.

Please Note:

• Shipping costs are non-refundable unless the item is defective.

How to Request a Refund or Exchange:

1. Contact Us: Email [email protected] with your reason for the return or exchange.
2. Processing: Once we receive your package, we will issue a refund to your original payment method, minus applicable shipping costs.
3. Timeline: Please allow several weeks for the package to reach us and for your request to be processed.

We appreciate your understanding and look forward to assisting you!